Privacy Policy

1. Scope

This Privacy Policy applies to personal information collected by OmniRogue, Inc. through the Services.

2. Information We Collect

A. Identifiers and Contact Information

• Name
• Email address
• Phone number (if provided)
• Username or account ID

B. Account and Profile Information

• Login details
• Subscription tier and credits
• Account status
• Preferences

C. Payment Information

Payment card details are collected directly by our payment processors. We do not store full payment card numbers on our servers.

D. Usage and Device Information

• Device identifiers, browser type, operating system
• IP address, approximate location inferred from IP
• Pages visited, features used, timestamps, referring/exit URLs
• Crash logs and diagnostic information

E. User-Submitted Content

Prompts, generated outputs, uploaded files, and other content you submit to the Services.

3. How We Use Information

• To provide, maintain, secure, and improve the Services.
• To process transactions, subscriptions, renewals, and refunds where applicable.
• To communicate with you about your account, billing, support, and service updates.
• To detect, prevent, and investigate fraud, abuse, and security incidents.
• To comply with legal obligations and enforce our Terms.

4. Sharing of Information

We share personal information only as described in this policy:

• Service Providers: Cloud hosting, analytics, payment processors, email delivery, customer support tooling, and AI model providers acting on our behalf.
• Legal & Safety: When required by law or to protect the rights, safety, or property of OmniRogue, Inc., users, or others.
• Business Transfers: In connection with a merger, acquisition, financing, or sale of assets.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Services, remember your preferences, analyze usage, and deliver relevant content. You can control cookies through your browser settings; disabling them may limit functionality.

6. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data category.

7. Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, you may have the right to:

• Access, correct, or delete personal information we hold about you.
• Object to or restrict certain processing.
• Receive a portable copy of your information.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at [email protected].

9. Children's Privacy

The Services are not directed to children under 16 (or the age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us to request deletion.

10. International Transfers

Personal information may be transferred to and processed in countries other than your own. Where required, we use appropriate safeguards for such transfers (for example, Standard Contractual Clauses).

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post updates with a revised effective date. Your continued use of the Services after changes become effective constitutes acceptance.